TDS

Coordinator - Fleet

Job Locations US-WI-Madison
ID
2026-29642
Company
TDS Telecom
Pay Range
$23.04 - $34.56

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

 

As the Coordinator - Fleet, you will provide administrative and operational support for TDS’ fleet program including maintaining fleet records, coordinating maintenance activities, supporting drivers, and ensuring accurate fleet data. This role is key in supporting daily fleet operations while developing foundational knowledge of fleet management.

 

This position operates in a hybrid work environment and requires a minimum of 2–3 days per week in the office, with additional in-office attendance as needed to support operational requirements, meetings, training, or business needs.

Responsibilities

Fleet Administration

  • Maintain accurate vehicle records, including registrations, titles, insurance certificates, and maintenance histories.
  • Update fleet management systems with vehicle, driver, and asset information.
  • Track vehicle assignments, transfers, and status changes.
  • Maintain fleet inventories and related documentation.
  • Process fleet-related paperwork and maintain organized electronic records.
  • Occasional local travel required to DMV offices, dealerships, repair facilities, vendor locations, and company sites to support fleet operations.

Customer & Driver Support

  • Serve as the primary point of contact for drivers, vendors, and internal departments regarding fleet-related inquiries.
  • Respond to driver questions regarding fleet policies, procedures, vehicle assignments, maintenance requirements, and vehicle issues.
  • Coordinate communication between drivers, vendors, maintenance providers, and internal stakeholders.
  • Provide timely updates regarding vehicle availability, maintenance schedules, repair status, and service interruptions.
  • Assist drivers with maintenance requests, roadside assistance coordination, and vehicle recovery processes when necessary.
  • Collect accident documentation and assist with accident reporting and follow-up activities.
  • Facilitate replacement vehicle arrangements and vehicle exchanges as needed.
  • Support fleet communications, announcements, and departmental initiatives.
  • Maintain professional, responsive, and customer-focused service standards.

Compliance Support

  • Monitor registration, licensing, inspection, and permit expiration dates.
  • Assist with fleet compliance activities by maintaining records, monitoring deadlines, and escalating compliance concerns as appropriate.
  • Support fleet safety initiatives and documentation requirements.
  • Maintain records related to vehicle inspections and driver compliance.

Data Management and Reporting

  • Enter and maintain fleet data within fleet management systems.
  • Assist with tracking fuel usage, mileage, utilization, and maintenance costs.
  • Generate standard reports for fleet management review.
  • Conduct routine audits of fleet records to ensure data accuracy and completeness.
  • Verify data accuracy and identify discrepancies requiring correction.

Maintenance Coordination

  • Schedule routine maintenance, inspections, and repairs.
  • Coordinate service appointments with internal stakeholders and vendors.
  • Monitor maintenance schedules and ensure services are completed on time.
  • Track vehicle downtime and communicate status updates.
  • Review service documentation and maintain maintenance records.

Other Duties, Projects, and Continuous Improvement Initiatives

  • Support special projects and fleet initiatives as assigned.
  • Assist with process improvement efforts and system enhancements.
  • Participate in fleet audits, data cleanup activities, and operational reviews.
  • Provide support for departmental and cross-functional projects.
  • Perform other duties as assigned to support business objectives.

Qualifications

Required Qualifications:

  • Associates degree (or higher) -OR- 2+ years professional work experience.

Other Qualifications:

  • Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
  • Strong organizational and time-management skills.
  • Strong verbal and written communication skills, including the ability to communicate effectively and work with others in a team environment.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • High degree of accuracy and attention to detail.

 

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

 

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

 

Associates scheduled to work 20 or more hours per week have access to:

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • 401(k) Plan
  • Generous Vacation & Paid Sick Leave
  • Seven Paid National Holidays & One Floating Holiday
  • Paid Parental Leave (6 weeks after 12 months of employment)
  • Adoption & Surrogacy Assistance
  • Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

  • Short-Term & Long-Term Disability
  • TDS Service Discounts
  • Education Assistance
  • Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

 

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! 

 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

 

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

Pay Range (Hr./Yr.)

$23.04/Hr. - $34.56/Hr.

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