Shape the Future of Our Digital Experience

We’re looking for a visionary leader to drive the next chapter of our digital transformation. As Director of eCommerce, you’ll lead the modernization and consolidation of our web ecosystem—multiple websites, product catalogs, and CMS platforms—into a world-class digital experience for residential and business customers.

This role is about more than eCommerce. It’s about building a modern digital foundation, implementing cutting-edge technologies, and developing a high-performing team that thrives on innovation and measurable results.

Why You’ll Love Working Here
Impact: Drive a company-wide digital transformation that shapes customer experience.
Innovation: Work with cutting-edge technologies and modern digital platforms.
Growth: Build and lead a team that sets the standard for digital excellence.
Culture: Join a collaborative, forward-thinking organization that values creativity and results.

What You’ll Do
Lead Digital Transformation

• Consolidate and modernize multiple websites and migrate to cloud-based CMS platforms.
• Define scalable architecture and user-centric design frameworks.
• Align technology decisions with business goals across cross-functional teams.

Drive eCommerce Strategy & Optimization

• Develop strategies to increase acquisition, retention, and revenue growth.
• Optimize the online sales funnel, UX/UI, and mobile-first experiences.
• Oversee site merchandising and content strategy aligned with business objectives.

Build & Lead a High-Performing Team

• Mentor and grow a talented digital team into a center of excellence.
• Instill agile methodologies, clear KPIs, and a culture of accountability.

Own Measurement, Reporting & SEO

• Implement performance dashboards and analytics models.
• Lead SEO initiatives to boost organic traffic and domain authority.
• Champion A/B and multivariate testing for data-driven improvements.

Integrate Marketing & Stakeholder Alignment

• Partner with brand and campaign teams for cohesive digital experiences.
• Support product launches and promotional campaigns through optimized digital merchandising.

Required Job Qualifications

• Bachelor’s degree in marketing, business, digital commerce, or related field;
• 8+ years’ experience in digital marketing or eCommerce
• 3+ years’ experience leading people

Other Qualifications

• Master’s degree or MBA strongly preferred.
• Proven experience leading large-scale website and CMS migrations to cloud-based platforms (e.g., Salesforce CMS, Adobe Experience Manager).
• Hands-on leader with a proven ability to balance strategic vision and tactical execution, while building and mentoring high-performing teams and driving scalable, transformational change.
• Strong proficiency in SEO strategy, performance measurement, and tools (e.g., SEMrush, Screaming Frog, Moz).
• Solid knowledge of UX/UI best practices, responsive design, and digital accessibility standards.
• Strong understanding of Salesforce Marketing Cloud, Google Analytics (GA4), Google Search Console, and Tag Manager.
• Familiarity with eCommerce platforms and frameworks (Salesforce Commerce Cloud, Shopify Plus, Magento, or similar).
• Agile or scrum methodology experience a plus.
• Strategic, data-driven thinker with a strong grasp of customer needs, business drivers, and performance optimization.
• Exceptional communication skills—able to influence cross-functionally and present to executives.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.