Elevate the TDS brand. Inspire engagement. Lead the digital conversation.

TDS is seeking a dynamic and visionary Social Media Marketing Manager to lead our social media strategy and execution across all digital platforms. This role is ideal for a strategic thinker with a passion for storytelling, a sharp eye for trends, and a data-driven mindset. You’ll be at the forefront of shaping how our brand shows up online—driving engagement, building advocacy, and positioning TDS as a thought leader in the telecommunications and technology space.

Why TDS?
At TDS, we’re committed to innovation, collaboration, and making meaningful connections with our customers and communities. Join a team where your voice matters, your creativity is valued, and your impact is felt.

What You’ll Do:
Content Strategy & Engagement

• Develop and execute an integrated content strategy that blends brand storytelling, customer engagement, and product promotion.
• Manage editorial calendars and campaign planning for timely, high-impact content.
• Collaborate with creative teams to produce compelling multimedia assets.
• Monitor trends and cultural moments to engage audiences in real time.
• Evolve and maintain a consistent, authentic social media voice aligned with TDS’s brand identity.

Strategic & Thought Leadership

• Build and implement a multi-year enterprise-wide social media strategy.
• Drive initiatives that increase brand visibility, engagement, and customer advocacy.
• Serve as a strategic advisor to internal stakeholders on social media trends and best practices.

Measurement, Insights & Optimization

• Define and track KPIs across awareness, engagement, sentiment, and conversion.
• Leverage analytics and social listening tools to optimize content and inform strategy.
• Create dashboards and reports to communicate performance and insights to leadership.

Governance & Partnerships

• Lead relationships with platform representatives, vendors, and agencies.
• Oversee social media governance, compliance, and reputation management.
• Implement annual policy training and contribute to policy development.
• Ensure social media compliance and security programs meet SOX requirements.

Team & Process Development

• Manage and mentor direct reports, fostering professional growth.
• Develop processes to source localized content from Field Marketing teams.

Required Qualifications

• Bachelor's Degree (or higher) or 4+ years professional work experience.
• 6+ years’ of experience in managing social media strategy, brand communications or digital marketing campaigns.

Other Qualifications

• Ability to design and execute integrated social strategies that deliver measurable business results.
• Deep understanding of emerging social trends, influencer ecosystems and digital engagement best practices.
• Strong analytical skills with experience using social listening and analytical tools.
• Preferred hands-on knowledge of Salesforce.
• Experience in leading/managing CX/UX (customer experience/user experience) strategies, digital marketing, communication/content strategies, and digital analytics.
• Advanced strategic planning and project management within marketing, advertising, and corporate communications, with a strong track record of leading complex, high-impact cross-functional initiatives.
• Proven thought leadership, initiative, decision-making, creative problem-solving abilities as well as guideance and mentoring skills.
• Advanced presentation skills for findings, research, analysis, and information.
• Significant experience leading complex, high-impact cross-functional teams and projects.
• Advanced knowledge of media operations, specialized publications, and editorial practices.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.