At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

As an Associate Manager - BRI & Data Analytics, you will lead the TDS Telecom Business Units with business intelligence (BI) activities that include data gathering and analytics, and the development and implementation of data solutions intended to improve operations and overall profitability. This includes supporting the development of effective and efficient reporting and metrics which will facilitate data-driven decision making.

This position requires analytical and programming skills and the ability to work with data from a variety of sources for complex analyses. You will be responsible for routinely gathering data from various TDS Telecom systems in order to develop data analytics using tools such as Oracle Databases, Business Objects (Webi and OLAP Analysis), Alteryx, Tableau, Power BI, Microsoft SharePoint, and various other database tools and technologies. This position also requires the ability to effectively translate user requirements and/or functional designs into technical designs, and to create reports and metrics targeted towards facilitating improvements in operational efficiencies.

Based on team assignments and specific projects, the scope of this position includes BI activities for various business units throughout the TDS Telecom organization.

This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

This position can be hired at an Associate Manager - BRI & Data Analytics (2025-27813) or Sr Analyst - BRI & Data Analytics (2025-27814) level depending on the skills and qualifications of the candidate. Separate job postings outline the minimum requirements for each role. Please review both postings and apply to any level for which you are qualified and interested.

Data Planning, Gathering, & Development

• Lead information gathering sessions with business process owners to understand data requirements and objectives.
• Research, design, code, test, and aggregate results from database queries.  Act as lead architect for solutions that correlate information from multiple data systems to improve operations and overall profitability.
• Lead the process of mining data and presenting it in understandable ways that can improve productivity.
• Collaborate with end users to validate that the data provided meets their business needs.
• Assist and mentor analysts on the team by providing insights on their projects

Reporting, Metric, & Workflow Deployment

• Lead in designing reports and metrics to summarize information, leveraging automated solutions where possible.  This includes monitoring end-user reporting tools and systems to ensure output is complete and accurate, enabling effective data-driven decision making.
• Proactively communicate with teams requesting reports to organize and prioritize requests in the queue, understanding deadlines and deliverable needs.
• Support the completion of special projects and business initiatives that impact overall margin enhancement.
• Identify opportunities to create reporting and processes where none currently exist.

BRI tools & Process Documentation

• Create and maintain technical documentation to capture database contents, concepts, and mappings between datasets.
• Maintain team standard operating procedures (SOP’s) and develop documentation to ensure consistency and ongoing team development.
• Participate in peer code reviews.
• Champion best practices with team and guide junior associates in developing best practices habits.

Data Warehouse

• Maintain, support, and enhance the business intelligence applications and the backend data warehouse used to generate business unit key analytics and metrics for the TDS Telecom management team.
• Play the lead role in monitoring exception reporting to validate data integrity.
• Identify opportunities to supplement in-house data with new sources and new types of analysis.

Required Job Qualifications

• Bachelor's degree in Information Systems, Business or related field -OR- 4+ years equivalent combination of education and work experience
• 4+ years in a software development, data engineering, or data-driven reporting role

Other Qualifications

• Knowledge of business intelligence concepts, SAP BW, Webi and/or Crystal reporting experience
• Knowledge of SQL, Python, JavaScript, HTML, JQuery, JSON, CSS, and/or web programming
• Ability to lead small projects, design solutions, and communicate completion timelines
• Experience with Microsoft SharePoint, Access, and Excel
• Proven effective project management skills
• Self-motivated with the ability to act independently and demonstrate sound judgment
• Excellent verbal and written communication skills with a strong attention to detail
• Desire to learn new software tools and packages
• Strong technical aptitude
• Excellent organizational, prioritization, time management, and problem resolution skills
• Strong interpersonal skills, positive attitude, and the ability to develop relationships
• Team player who works effectively and efficiently with others

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.