The Network Specialist - Proactive Network Maintenance will focus on the implementation and continuous improvement of PNM (Proactive Network Maintenance) in both our cable and wireline markets along with other proactive trouble resolution projects. The right candidate will use their knowledge, experience, and insight to work across functional boundaries recommending and championing new metrics, data gathering techniques, and systems development to support the PNM effort as well as coordinating with operational teams to move the reports and systems into actionable, repeatable processes. The goal of this work is to become more efficient and effective with our workforce, to prevent trouble tickets, and to provide the absolute best experience for our customers.
**Please note: We can hire this position as a Network Specialist II, Senior Network Specialist, or Network Consultant. Requirements for each position are listed in the qualifications section. We will assess applicants based on skills set and years of relevant experiences.**
Location: open to work at home or working in office near TDS location
About TDS Telecom
TDS Telecom, headquartered in Madison, Wis., employs nearly 2,700 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, TDS Inc. employs 9,400 people and has approximately six million connections nationwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solutions LLC, and TDS Broadband Service. TDS Inc. has been named to several Forbes lists, including America's Best Employers for Diversity, Best Large Employers, and Best Employers for Women. Visit tdstelecom.com.
Network Specialist II
Senior Network Specialist
As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.