• Sr Analyst Business Risk Intelligence

    Job Locations US-WI-Madison
    TDS Telecom
  • Overview

    The Sr Analyst - Business Risk Intelligence plays a key role as team lead for group of highly technical individuals focused on assisting the TDS Telecom Business Units with business intelligence (BI) activities that include data gathering and analytics, and the development and implementation of data solutions intended to improve operations and overall profitability. This includes supporting the development of effective and efficient reporting and metrics which will facilitate data-driven decision making.


    The Sr Analyst role requires highly developed analytical and programming skills and the ability to work with data from a variety of sources for complex analyses. Responsible for routinely gathering data from various TDS Telecom systems in order to develop data analytics using tools such as Business Objects (Webi and OLAP Analysis), Microsoft SharePoint and various other database tools and technologies. Also requires the ability to effectively translate user requirements and/or functional designs into technical designs, and to create reports and metrics targeted towards facilitating improvements in operational efficiencies and free cash flow.


    Based on team assignments and specific projects, the scope of this position includes BI activities for various business units throughout the TDS Telecom organization.



    As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.



    Data Planning, Gathering, & Development
    Facilitate information gathering sessions with business process owners to understand data requirements and objectives. Research, design, code, test, and aggregate results from database queries. Act as lead architect for solutions that correlate information from multiple data systems to improve operations and overall profitability.

    Reporting, Metric, & Workflow Deployment
    Play the primary role in designing reports and metrics to summarize information, leveraging automated solutions where possible. This includes monitoring end-user reporting tools and systems to ensure output is complete and accurate, enabling effective data-driven decision making. Lead and provide technical guidance for the design, development, and deployment of data delivery, distribution, and process workflows through SharePoint. Facilitate maximum utilization of SharePoint as an effective tool for the organization.

    Data Warehouse
    Maintain, support, and enhance the business intelligence backend data warehouse used to generate business unit key analytics and metrics for the TDS Telecom management team. Play the lead role in monitoring exception reporting to validate data integrity.

    Problem Solving & Process Documentation

    Lead the process of mining data and presenting it in understandable ways that can improve productivity. Collaborate with end users to validate that the data provided meets their business needs. Create and maintain technical documentation to capture database contents, concepts, and mappings between datasets. Maintain team standard operating procedures (SOP’s) and develop documentation to ensure consistency and ongoing team development. Participate in peer code reviews.


    Required Qualifications

    • Associate degree or higher in Information Systems, Business, or related field or equivalent combination of education and work experience
    • 2+ years of experience in data analysis OR 1+ year of successful work experience at TDS
    • 2+ years of programming experience or coursework equivalent (any language)
    • 2+ years of relational database experience or equivalent coursework

    Other Qualifications

    • Knowledge of business intelligence concepts, SAP BW, Webi and/or Crystal reporting experience
    • Knowledge of NoSQL, Python, JavaScript, HTML, JQuery, JSON, CSS, and/or web programming
    • Experience with Microsoft SharePoint, Access, and Excel
    • Proven effective project management skills
    • Self-motivated with the ability to act independently and demonstrate sound judgment
    • Excellent verbal and written communication skills with a strong attention to detail
    • Desire to learn new software tools and packages
    • Strong technical aptitude
    • Excellent organizational, prioritization, time management, and problem resolution skills
    • Strong interpersonal skills, positive attitude, and the ability to develop relationships
    • Team player who works effectively and efficiently with others
    • Dependable, accountable, responsive, and committed to follow-through activities


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