• Manager of Business Sales

    Job Locations US-ID-Coeur d’ Alene
    TDS Telecom
  • Overview

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    Build your future with TDS®. We’re a force for good--a diverse team dedicated to delivering incredible fiber technology to neighborhoods and businesses across the nation. Our company and culture are driven by one purpose: to delight customers and connect communities with the power of fiber-optic possibility. All we need


    As the Manager of Business Sales, you will serve as a leader for new and existing sales, revenue generation, and promotion activity for our commercial customers. You will be responsible for development and implementation of programs and strategies that maximize TDS’s market share through the acquisition, retention and growth of TDS business solutions. You will act as the primary customer-facing company representative in each local market. As the Manager of Business Sales, you will direct and manage a team of business-to-business solution sellers, Account Executives and Account Managers. You will manage the local office and foster community engagement with business leaders and commercial developers. You are also responsible for meeting and exceeding budgeted sales goals/quotas, and spearhead market expansion. Working directly with other leaders at TDS, you will be a successful manager by ensuring exceptional service for both internal and external customers by identifying opportunities to leverage TDS’ full complement of solutions and technology offerings which encompass, hosted and premise based VoIP solutions, managed services, and fiber solutions.


    To be successful in this position, you must be in an “always teaching” mode, which includes on-the-job training, product knowledge, competitive analysis, technical knowledge, and interpersonal skills. The success of your sales team is dependent upon your knowledge, commitment, and ability to communicate. As the Manager of Business Sales, you must be able to win the confidence and trust of the team to ensure cohesiveness and consistency. 


    More about TDS Telecom:


    TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to nearly 900 rural, suburban, and metropolitan communities across the U.S. With more than 1.2 million connections, TDS is one of the fastest growing technology companies in the United States. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 1 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit



    • You will be leading a team of sales professionals and developing strategic and tactical sales plans to meet and exceed sales goals and quotas.
      • Analyzing market conditions and competitive positioning.
      • Reporting activity and results on weekly, monthly, quarterly and annual basis. 
      • Be committed to providing the necessary combination of personal production and successful coaching of the entire sales team to achieve the objectives.
    • Managing and monitoring business office operations and personnel.  This includes coaching, recruiting and hiring sales professionals, onboarding, training, development, employee engagement, succession planning, performance evaluation, discipline, termination.  
    • Building, maintaining and nurturing excellent inter-department working relationships. This includes joining various projects and committee’s on behalf of the entire sales organization, meeting monthly with other managers from other departments to ensure the alignment of goals, meeting weekly with peers from all markets to review and discuss consistency of process and policies and provide feedback and direction to local marketing managers, product management and development teams as needed.
    • Managing and ensuring compliance with CRM utilization, contract negotiations, processing of sales orders, and policies and procedures.  Ensuring office efficiency by maintaining a high level of employee knowledge with computer skills, required TDS systems and office equipment.
    • Attending appointments and demonstrations with Account Executives and/or Account Managers to prospect for new logo’s or grow existing customers to assist with sales.  This may include personal involvement and taking the lead on large and/or complex sales projects, customer interface and/or escalations through other departments.  Maintaining key customer contacts and serve as senior resource for sales negotiation with new and existing accounts.  Crafting business cases and assessing profitability and customer/company impact before deciding.
    • Developing and implementing programs and strategies to represent TDS image and community relations with property owners and the  business community.


    Required Qualifications:

    • Bachelor’s degree OR 4+ years professional work experience.
    • 5+ years industry related experience.
    • 4+years selling experience.
    • 3+ years of supervision or leadership experience.
    • Must have and maintain a valid driver’s license.


    Other Qualifications:

    • Entrepreneurial mind-set:  take ownership in the development of business opportunity, take responsibility for the success of the team, identify and pursue new revenue opportunities, and persist when faced with difficult challenges presented by internal and external sources
    • Ability to accomplish goals by securing the support and cooperation of individuals outside your span of control; ability to sell others.
    • Ability to show judgement and initiative and accomplish job duties.
    • Ability to use automated reporting, analysis and follow complex processes.
    • Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.
    • Ability to clearly and effectively set goals and attain them as evidenced of a track record of success. 
    • Ability to quickly learn and grasp new concepts and material.
    • Knowledge of finance and accounting fundamentals.
    • Genuine interest in helping others including: team members, customers, referral sources.
    • Excellent verbal, written communications and presentation skills including the ability to present and explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone.
    • Competitive orientation and the ability to think strategically.
    • Extensive list of industry contacts and customer references.
    • Confidence coupled with necessary empathy to quickly set any customer at ease.
    • Ability to work independently or interdependently depending on the circumstances and then inspire others to do the same.  History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.
    • Intimate knowledge of our product line.
    • Successful history of recruiting, training and support sales team members.



    As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.


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