• Manager - Talent Development

    Job Locations US-WI-Madison
    TDS Telecom
  • Overview


    The Manager – Talent Development position leads the Talent Development team and is responsible for the overall management of the design, creation and facilitation of enterprise-wide learning and development programs.  This key role serves as a strategic partner to leaders by understanding business needs, evaluating employee training strategies and programs and executing key learning solutions for development of our talent.  This includes, but is not limited to, targeted learning solutions that meet specific business needs such as sales, product and functional training development and delivery, leading instructional design in addition to implementing end-to-end employee and leadership development initiatives which could include managing partnerships with external vendors.


    Company Descriptions - TDS

    TDS Telecommunications LLC (TDS Telecom/TDS®) is the seventh largest local exchange telephone company in the U.S. with 1.2 million connections to high-speed internet, phone, and TV entertainment services in nearly 900 rural, suburban, and metropolitan communities. TDS, a growing force in the cable industry, operates BendBroadband, which is part of TDS Broadband Service LLC. For residential customers, TDS deploys up to 1Gig internet access, IPTV service (TDS TV), cable TV options, and traditional wireline services. For businesses, TDS offers advanced communications solutions, including: VoIP (managedIP Hosted voice), high-speed internet, fiber optics, data networking, and hosted-managed services. Visit or

    TDS Telecom, headquartered in Madison, Wis., employs more than 2,800 people and is a wholly owned subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. A Fortune 1000® company, Telephone and Data Systems, Inc. provides wireless; cable and wireline broadband, TV and voice; and hosted and managed services. TDS has approximately six million connections nationwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solutions LLC, and TDS Broadband Service. In 2018, TDS was named to three Forbes lists: America’s Best Employers for Diversity, Best Large Employers, and Best Employers for Women. Founded in 1969 and headquartered in Chicago, TDS employs 9,600 people. Visit


    Operational Planning and Resource Management

    • Consistently meets with key stakeholders to understand current business needs, evaluates and prioritizes training initiatives and projects ensuring the necessary resources are assigned to each. Monitors progress of initiatives, eliminates roadblocks to success, and reassigns resources accordingly to accomplish company goals. Accountable for quality delivery of all training and development initiatives and programs.

    Leadership and Employee Development

    • Consults with internal customers, understanding current issues and strategic goals and recommending where leadership development initiatives can positively impact performance in relation to set objectives.
    • Researches, designs, delivers and/or evaluates programs, courses and initiatives for leadership and employee development.
    • Assesses leadership development needs and identifies learning gaps in the organization and provides recommendations for learning interventions. 

    Project Management

    • Manages large-scale training and/or development projects that require cross-functional execution and/or are strategic in scope. This includes project planning, team development, communication and tracking project implementation and project evaluation.

    HR Leadership

    • As a member of the HR leadership team, participates in overall HR project/program definition, objectives and implementation. Plays an integral role in HR Strategic Planning.

    Strategic Planning for Talent Development

    • Sets, communicates, and executes the strategic direction for Talent Development that meets the needs of the current and future organization, its management and employees and links to the Mission and Shared Values of TDS.

    Budget Planning & Management

    • Manages Talent Development cost center on a monthly basis including sharing budget reports with the team and customers, analyzing results and adjusting expenses as necessary to meet financial targets.


    Required Qualifications

    • Bachelor’s Degree (or higher) OR 4+ years professional work experience.
    • 5+ years’ experience leading full cycle training or talent development initiatives, coaching others, training delivery, design, development and evaluation.
    • 5+ years in a management role with direct reports or in a significant coaching or mentoring role.



    Other Qualifications 

    • Experience in project management, multi-tasking, time management and organizational skills.
    • Proven leadership experience in a team environment.
    • Experience with alternative delivery methods such as e-learning, virtual ILT, blended learning, and video.
    • Outstanding interpersonal and communication skills including the ability to lead and motivate both individuals and teams.
    • Ability to think strategically and communicate training vision to others.
    • Experience with needs assessment, evaluation, adult learning theory, organizational development, budgeting, and performance management issues.
    • Some travel required.


    As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.


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