• Sales Associate ($1000 Sign-On Bonus!)

    Job Locations US-NV-Mesquite
    TDS Cable Operations
  • Overview

    Do you enjoy sales and talking to people? Do you thrive in a goal-oriented position and want to be rewarded for your performance? Then bring your sales experience to TDS!


    We are seeking a Sales Associate to join our retail office in Mesquite, NV!


    The Sales Associate is a key contributor in TDS’s overall consumer strategy to grow, delight and retain our customers.  Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Sales Associate handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office.  


    This position is the primary point of contact for consumer customers inquiring about products and services.  This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Sales Associate also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts.


    In addition to base pay and an excellent benefits package, the Sales Associate is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, and Strategic product sales.  The Sales Associate must meet these goals and maintain customer service quality expectations for additional commission incentive programs. 


    Hours: 8-5 PST Monday - Friday

    Start Date: Wednesday, January 9th


    *$175 ramp payments for the first 2 months!

    *$1,000 Sign-On Bonus

    *EXCELLENT benefits package (many benefits start Day 1)


    Deliver Sales Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV and Internet Content Product Offerings. 


    Moves/Adds/Changes/Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries.   The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. 


    Cash Management Procedures – Consumer Sales Representative-Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. 

    Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales Goals.

    Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs.


    Required Qualifications:

    • 6+ months experience in a sales or customer service role
    • 2+ years’ experience using a PC with various software packages
    • Must follow the TDS attendance guidelines to meet our customers’ needs.

    -  OR    -

    • Current or prior military service with honorable discharge.
    • Must follow the TDS attendance guidelines to meet our customers’ needs.

    Other Qualifications:

    • 6+ months experience in a fast paced environment managing multiple tasks
    • 6+ months experience working with detailed data
    • Ability to meet or exceed sales goals
    • Ability to handle a high volume of phone calls in a structured, contact center environment
    • Understanding of the telecommunication industry
    • Understanding of telecommunication products and services
    • Excellent interpersonal communication skills (i.e., verbal, written, listening)
    • Problem solving skills (i.e. customer complaints, competitive issues)
    • Successful completion of classroom training will be required
    • Demonstrated success in a competitive sales environment
    • Able to Work Overtime with Advance Notice
    • Ability to Work shift with ending time of 8:00 p.m. CST and a Saturday Rotation
    • Willing and able to travel based on the needs of the business.


    As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.


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