TDS Telecom is seeking a Central Office Technician to support the Dane County market (specific office location TBD).
The Field Service Technician - Network installs, troubleshoots, repairs, and maintains telecommunications products and equipment that TDS sells and leases. Performs work associated with splicing and maintaining outside plant facilities and equipment. Installs, splices, repairs, and maintains aerial, buried, and/or underground fiber optic and copper cable. Has knowledge of commonly used concepts, practices, and procedures within the field of telecommunications.
The Field Service Technician - Network has direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. Exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. Understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.
Estimated Hourly Rate: $25-30 (depending on experience)
As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.