• SOLUTIONS ARCHITECT - NETWORKING

    Job Locations US-TX-Dallas
    ID
    2018-12656
    Company
    OneNeck IT Solutions
  • Overview

    OneNeck IT Solutions is seeking top talent for an experienced and accomplished Solutions Architect-Networking/Collab to be the primary presales technical resource for the field sales force and is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. This includes being able to articulate technology and product positioning to both business and technical users, being able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process, and being able to establish and maintain strong relationships throughout the sales cycle.

     

    The Solutions Architect- Networking/Collab supports the sales force in attaining their stated revenue objectives by providing presales technical assistance for infrastructure, network and transport requirements. The Solutions Architect- Networking/Collab provides detailed network and application design, engineering recommendations and network consulting for the opportunities that are identified by the field sales force.

     

    In conjunction with the sales professional, this position is responsible for assisting with network and application discovery of the customer's current internetworking and computing architecture, providing network design, consulting advice regarding hardware, software and connectivity into the existing customer environment as a potential solution and technical sales support for proposal development and presentations. The Solutions Architect- Networking/Collab serves as the Subject Matter Expert (SME) to the sales teams for infrastructure, network and software requirements.  Further, the Solutions Architect- Networking/Collab is an available resource to our customers by transferring knowledge to allow them to be better consumers.

     

    OneNeck IT Solutions LLC, a wholly owned subsidiary of Telephone and Data Systems, Inc., employs nearly 550 people throughout the U.S. The company offers hybrid IT solutions including cloud and hosting solutions, managed services, enterprise application management, advanced IT services, hardware and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, New Jersey, Oregon and Wisconsin. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for businesses around the country. Visit oneneck.com.

    Responsibilities

    Sales support:

    • Leads technical aspects of the sales process, supporting the sales team on-site surveys, technical discovery and qualification meetings for prospective customers and is responsible for educating prospective customers on OneNeck service offerings which include evaluations, presentations and proposals to take place on conference calls and/or site visits. Also conducts on site tour/demonstrations.
    • Helps to formulate, define and execute sales strategy with the account team, understanding customer business drivers and technical drivers.
    • Helps build and maintain relationships with prospects and existing customers.
    • Develops, presents, or responds to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
    • Prepares and delivers technical presentations that explain products or services to customers and prospective customers.
    • Utilizes supervisory, consulting, sales, presentation and analytical tools to create creative solutions, configurations and demos for OneNeck customers and prospective customers.
    • Travels to meet with prospective customers, clients or presents/attends industry trade shows.  Presents in larger forums.

    Engineering:

    • Designs and engineers solutions based on customer requirements.  Provides a design document or diagram as necessary and present solutions to the prospect or customer.
    • Participates with the account team to obtain customer contract acceptance and ensures final documentation of the proposed solution is complete and delivered to the service delivery department.
    • Works closely with internal departments such as Network Architecture, Network Engineering, Product Management and Product Development teams and Procurement.
    • Plans and modifies product configurations to meet customer needs.

    Post-sales support and implementation:

    • Participates in post-sales activities such as customer network planning, customer training and continually updating customers on new service offerings and pricing.

    Technical development:

    • Keeps informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
    • Maintains technical expertise by meeting with OEMs and vendors to evaluate product and service offerings.

    Training:

    • Develops and presents technical sales training for the account teams.

    Qualifications

    Required Qualifications:

    • Bachelor’s degree or 4+ years professional work experience.
      7+ years of hands-on IT experience with infrastructure and networking architecture.
    • 2+ years of experience interfacing with customers and providing technical solutions.
    • Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.
    • Travel required per business need.

    Other Qualifications:

    • Required experience with consultative selling or solution-based sales in a technical field.
      5 to 10 years of experience as a Networking Engineer (route/switch or wireless), Collaboration Network engineer (voice, video, contact center), or related operational engineering role.
    • Strong understanding of routing technologies and applications, specifically Cisco-related products
    • Preferred vendor product knowledge: Cisco, Palo Alto Networks
    • Working knowledge of networking protocols such as TCP/IP, IPv6, WAN routing (such as OSPF, BGP, EIGRP)
    • Strong working knowledge of Cisco collaboration applications such as CUCM, Telepresence, CCX/E, Jabber
    • Familiarity with Wireless Networking infrastructure and RF design best practices
    • Familiarity with Cloud-based collaboration designs
    • Understanding of network based systems and appliances such as firewalls, routers, switches, and load balancers.
    • CCNP or CCDP (in networking, wireless or collaboration) a plus but not required.
    • Working knowledge of both Windows and Linux operating systems.
    • Ability to interface effectively with customers and internal departments such as engineering and operations at the technical level to deliver a solution that serves the customer’s needs.
    • Ability to gather relevant facts and develop and successfully pursue a business case including revenue opportunities, network diagrams and capital requirements.
    • Ability to communicate directly to technical teams and provide network and collaboration architecture layout based on solutions' performance needs.
      Strong project management skills including the ability to lead project teams.
    • Strong computer skills including Microsoft Office (Excel, Word, Power Point, Project Manager, and Visio)
    • Excellent communication skills (written & oral presentation).
    • Ability to travel as necessary to support business.
    • Possible travel of 25-30% required.

    Benefits:

    As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.

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