TDS Telecom is seeking an experienced Telecom Technician (FST-Network) to support our La Vergne or Mount Juliet, TN service area(s).
The FST - Network installs, troubleshoots, repairs, and maintains telecommunications products and equipment that TDS sells and leases (VOIP, IPTV, high speed data – DSL, PON, Ethernet). In addition, they perform work associated with splicing and maintaining outside plant facilities and equipment. You will also be responsible for installs, splices, repairs, and maintains aerial, buried, and/or underground fiber optic and copper cable. You will need to be knowledgeable of commonly used concepts, practices, and procedures within the field of telecommunications.
As an FST-Network, you will have direct, face-to-face contact with our customers and are expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. Individuals in this roll will exceed customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. Individuals will also understand how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.
This position may be responsible for performing varied or additional duties to meet demands of TDS which may include duties of other Field Services Technician positions.
As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.