TDS Telecom is seeking an enthusiastic, team-oriented and motivated Billing Operations Support Analyst (Internal Job Title: Analyst – Production Systems Support) to work in our Madison, WI office. In this role you will create reports, review & analyze billing data to find patterns to identify savings / process efficiencies. Additionally you will perform time sensitive production system support activities that are necessary to provide customers with timely and accurate bills. This position also provides on-call support for billing events (evenings, weekends, and holidays).
Telephone and Data Systems, Inc., a Fortune 1000 company, provides wireless; broadband, video and voice; and hosted and managed services to approximately 6.1 million customers nationwide through its businesses U.S. Cellular, TDS Telecommunications, OneNeck® IT Solutions, and BendBroadband. Founded in 1969 and headquartered in Chicago, Telephone and Data Systems employs 10,400 people. Visit tdsinc.com.
Support the accuracy and timeliness of system processing through performing routine monitoring and maintenance of the systems (i.e. BDC, MARS, RPACS, CABS, SABRE, Microsoft Dynamics AX and future billing systems).
Provides testing, training, consultation, and assistance with investigations related to billing operation functions.
As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.