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TDS Telecom

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The Sr. Analyst – Internal Controls & Revenue Assurance position is responsible for leading or supporting complex consultative activities of the Revenue Assurance & Internal Controls team associated with identifying, designing, documenting, and measuring the effectiveness of internal controls related to a diverse set of process owners throughout TDS Telecom, and across all business segments. This position supports risk assessment and mitigation activities performed by the Revenue Assurance & Internal Controls team.  The position is directly responsible for providing status updates on the Telecom internal control deficiencies and outstanding TDS Internal Controls & Audit Service (ICAS) action plans to the Controller as well as administering Telecom annual user access reviews for key financially relevant applications.  The position also plays a key role in facilitating the execution of revenue assurance projects designed to minimize costs, improve processes, and contribute to overall margin enhancement, as well as oversees timely execution of the recurring revenue assurance and internal control projects.


SOX Compliance:

  • Work with TDS ICAS and Telecom stakeholders to ensure timely completion of Telecom internal control deficiencies and open action plans. Provide regular status updates on progress to Controller.
  • Administer annual user access reviews by management for key billing datasets/systems. Perform evaluation and manage annual certification by various managers throughout Telecom.
  • Evaluate and approve user access requests that come into the System Access Review Committee (SARC) mailbox. Evaluate appropriateness to ensure no segregation of duty issues for system access requested by user.   Collaborate with SARC committee members to approve/deny unusual or risky access.
  • Perform review of SSAE 16 reports on third party service providers. Validate end user control considerations.  Design and implement any new end user control considerations.
  • Provide support to Associate Manager –Revenue Assurance & Internal Controls or lead basic control consultations on control design to ensure compliance with SOX 404 requirements.


Internal Control and Risk Management:

  • Lead or support consultations with control and process owners to help them identify, design, document, and measure the effectiveness of internal controls. This includes facilitating and managing the implementation of controls changes within a department and consultation on control de-classification activities.  
  • Lead or support partnering with control and process owners to identify opportunities to strengthen and re-engineer intensively manual controls through new system development initiatives or enhancements to existing applications
  • Lead or support assessment of risk and risk mitigation activities


Revenue Assurance Projects:

  • Lead or support performance of data analysis to identify sources of revenue leakage or expense savings
  • Facilitate and support the implementation of Revenue Assurance projects, which includes interaction with individuals from various departments and salary grade levels throughout the organization
  • Design, test and implement new reports or processes focused on reducing revenue leakage or expenses
  • Oversee timely completion of the recurring projects. Evaluate and implement process improvements to gain efficiencies



Required Qualifications

  • Bachelors’ degree –OR- 4+ years professional work experience.
  • 3+ years of internal controls, system development, or process improvement experience.


Other Qualifications

  • Advanced degree a plus.
  • 2+ years of telecommunications experience .
  • Professional certification (CPA, CIA, or CISA).
  • Working knowledge of general accounting and auditing principals/standards.
  • Sufficient risk and control knowledge and business acumen to help business partners recognize the need to make changes.
  • Project management experience.
  • Superior verbal and written communication skills, including the ability to communicate effectively and work with others in a team environment.
  • Ability to interact effectively with all levels of management.
  • Detail oriented; strong research, analytical and problem-solving skills.
  • Excellent organizational skills; ability to work effectively under multiple, and often changing, priorities.
  • Self-motivated and able to work independently.