TDS Telecom is looking to add a customer service-focused individual to our financial services team as a Advisor! Choose to work out of one of our many offices or work remote (aka work from home!).
The Financial Services Advisor works in a call center environment taking inbound calls from residential and business customers to resolve billing questions and collect outstanding receivables on accounts that are in a past-due status. This position will also work on an outbound dialer system as needed based on call volumes.
The main goals of the Financial Service Advisor are to take Credit Card/Check payments over the phone and to help customers come up with solution to pay their account current (Example: Deferred Payment Agreement (DPA), Epay, etc)
Shift: 9am-5:30pm CST