Want to be part of a customer focused, high performance, high integrity team of technology professionals? At OneNeck IT Solutions we deliver world class IT solutions 365/24/7. We’re in search of dynamic individuals that are passionate about technology and providing best-in-class customer service. Our managed services engagements allow our employees to have access to a variety of technologies and environments, broadening your skillset while preparing you for future growth.
OneNeck IT Solutions LLC employs nearly 550 people throughout the U.S. The company offers hybrid IT solutions including cloud and hosting solutions, managed services, ERP application management, professional services, IT hardware and top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon and Wisconsin. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for hundreds of businesses around the globe.
The Service Delivery Manager I is an entry level role responsible for managing the overall and ongoing service delivery for assigned accounts. The customer portfolio includes customers with similar services and where customers are leveraging a subset of OneNeck IT Solutions foundational services (Colocation, Cloud, Managed Services, etc). This role works under close and frequent supervision of the Manager-Service Delivery.
Communicate and manage externally (with customer):
Communicate and manage internally:
Maintain and improve:
Manage ITIL Change Management:
Initiate and manage all OneNeck Problem Management activities
Identify, participate and as necessary escalate:
As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.