TDS Telecommunications Corp. (TDS®), a wholly owned subsidiary of Telephone and Data Systems, Inc., is the seventh largest local exchange telephone company in the U.S and a growing force in the cable industry. TDS provides 1.2 million connections to high-speed Internet, phone, and TV entertainment services in more than 150 rural, suburban, and metropolitan communities. For residential customers, TDS deploys 1Gig Internet access, IPTV service, cable TV options, and traditional wireline services. The company offers businesses advanced solutions, including: VoIP (managedIP Hosted voice), high-speed Internet fiber optics, data networking, and hosted-managed services.
The Configuration Analyst position is responsible for supporting and enhancing the Oracle Service Cloud (aka - RightNow Web). The scope of work includes administration. Support, small system enhancements to participating on major system projects. Periodic mentoring, feedback, and supervision are provided by senior technical staff and management.
Applications may include custom developed software, commercial packaged software, or open-source software. Software may consist of on premise applications, cloud-based software and services, hybrid configurations, integration tools, or business workflow tools.
As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.