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ACCOUNT EXECUTIVE

ACCOUNT EXECUTIVE

ID 
2017-11830
Job Locations 
US-NM-Alamogordo
Company 
TDS Cable Operations

More information about this job

Overview

TDS Telecommunications Corp. (TDS®), a wholly owned subsidiary of Telephone and Data Systems, Inc., is the seventh largest local exchange telephone company in the U.S and a growing force in the cable industry. TDS provides 1.2 million connections to high-speed Internet, phone, and TV entertainment services in more than 150 rural, suburban, and metropolitan communities. For residential customers, TDS deploys 1Gig Internet access, IPTV service, cable TV options, and traditional wireline services. The company offers businesses advanced solutions, including: VoIP (managedIP Hosted voice), high-speed Internet, fiber optics, data networking, and hosted-managed services. Visit www.tdstelecom.com or tdsbusiness.com.

 

TDS Broadband is hiring an Account Executive in our Alamogordo (NM) market area.

 

The Account Executive is a solution seller by identifying opportunities to leverage TDS’ full complement of solutions and technology offerings which encompass, hosted and premise based VoIP solutions, managed services, and web security.  As a business-to-business sales professional, the Account Executive is responsible and accountable for developing new business opportunities and retaining and growing an existing customer base. 

 

Our sales force focuses on uncovering customer needs, understanding key business drivers, leveraging the latest technology, and delivering compelling TDS solutions to our prospects that meet their business needs in a timely manner.  Once sold, the Account Executive manages the existing customer base and is responsible for the overall care, growth and retention of those customers. Consistent new business development through cold calling and prospecting, with a drive to succeed and grow the assigned book of business, in a quota driven environment are critical to the success of this position.

Responsibilities

  • Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.
  • Leverage the TDS CRM system to develop prospecting and sales strategies that ensure high activity and effective closing ratios for new and existing customers.
  • Write and submit accurate and timely new orders following the established sales process. Manage and submit moves, adds, changes and deletion orders (MACD) to the existing customer base.
  • Conduct sales calls to determine customer needs, gain information, determine how TDS can help solve business challenges, and effectively communicate TDS’ value proposition to prospective customers and the existing customer base.
  • Maintain accurate and timely customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales.
  • Manage the existing customer base by regularly contacting customer accounts, acting as their resource for sales negotiations, and meeting or exceeding sales and revenue growth targets.
  • Build and maintain relationships with customers, contacts, prospects and lead sources.

Qualifications

Required Qualifications

  • 2+ years inside and outside sales experience.
  • 1+ years experience successfully prospecting and generating leads through cold calling.
  • Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

Other Qualifications

  • Proven ability to work in a fast paced, ever-changing, multi-system environment.
  • Proven ability to manage a territory using technology, prioritization and time management skills.
  • Track record of success in business to business sales.
  • Excellent verbal and written communications skills including the ability to convincingly persuade others as evidenced in personal interviews and via telephone.
  • Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.
  • Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, making decisions and effectively implementing the decision.
  • Computer literacy (i.e., Excel, Word, email, Internet).
  • Ability to maintain quota levels.

 

Benefits

As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.