TDS Telecom is looking to add a customer service-focused individual to our financial services team as a Processor! Choose to work out of one of our many offices or work remote (aka work from home!).
The Financial Services Advisor - Processor works in a call center environment working various tasks related to collecting outstanding receivables on residential and business accounts that are in a past-due status.
Processors will also assist taking inbound calls from residential and business customers to resolve billing questions and collect outstanding receivables. This position will also work on an outbound dialer system as needed based on call volumes. Activities include taking Credit Card/Check payments over the phone and to help customers come up with solution to pay their account current (Example: Deferred Payment Agreement (DPA), Epay, etc).
Shift: 9am-5:30pm CST