TDS Telecom has a full time opening for a Field Service Technician in our Monticello office. This is an opportunity for individuals with computers skills, interested in working with switches and routers, to grow a career with a leading telecommunications provider.
The FST - Network Specialist is responsible for maintaining a highly reliable network of systems including the central office switch, carrier and transmission equipment, fiber electronics, business communication systems, and/or all other auxiliary equipment. The FST is responsible for installation and maintenance of network infrastructure and circuits, as well as digital switch devices and cross connects. This position participates on project teams and may lead projects. The FST has familiarity with a variety of the telecommunications concepts, practices, and procedures. Installs, maintains, and repairs telecommunications products that TDS sells and leases. Installs, maintains, repairs switching equipment including carrier, DSAs, remotes & related transmission equipment as well as complex PBX systems. Services include but are not limited to Telephony, Video/CATV/DBS, Internet, and/or high speed networks.
The FST - Network Specialist has direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. Understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.
The FST may be responsible for performing varied or additional duties to meet demands of TDS which may include duties of other Field Services Technician positions.
As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.